Valletta Cruise Port has been named as the Best Terminal Operator 2015 by Cruise Insight. This award recognises the impeccable service delivered by the port, and the continued development of its facilities in the last years.
“I would like to take the opportunity to dedicate this award to all the personnel at Valletta Cruise Port. The team is undoubtedly the pillar of this award, whose unparalleled level of service, responsiveness, commitment, drive and professionalism in delivering the best level of service is not only recognized internally by the Board of Directors and Management, but is recognized by the industry itself,” commented Valletta Cruise Port’s CEO Stephen Xuereb.
Valletta Cruise Port representatives along with other stakeholders were attending Seatrade Cruise Global 2016, the cruise industry’s most authoritative professional showcase. Excellent passenger satisfaction ratings and recognition of Valletta’s port services and the destination itself were highlighted by all levels of senior management within the cruise lines.
In 2015 a sharp increase in the number of passenger movements calling Malta was registered with a total of 668,277 passenger movements recorded. This represents an increase of 150,683 passengers or a 29.1% increase on the previous year. 2016 is looking very positive and Valletta is expected to welcome over 700,000 passenger movements.
Valletta Cruise Port desires to record its appreciation to Malta Tourism Authority, Malta Gaming Authority, Malta International Airport and SMS International Shore Operations, as well as other stakeholders who are working with Valletta Cruise Port to support and grow the cruise sector in Malta.