Port Services

Ther are two dedicated passenger terminal facilities, with the main terminal located in the historic Magazino Hall. Fully modernised, it offers check-in counters, a comfortable waiting area, and accessibility for guests with different abilities. A fibre optic connection between Magazino Hall and the ship enables simultaneous onboard registration and check-in.

The Customs Department within the precincts of Valletta Cruise Port offers 24-hour customs clearance and support services.

Water bunkering services, typically performed landside by trucks, ensure a consistent supply of fresh water. These services are reliable and efficiently managed to meet your needs. Available upon request.

High-quality ground services are available for passengers on behalf of cruise lines including terminal staffing (check-in/directionals), signage arrangements, check-in services, luggage management, and passenger services.

Adherence to the highest international standards set by the ISPS Code ensures comprehensive security measures are available to protect ships and port facilities from security-related risks.

Experienced mooring dock agents assist in berthing and securing the ship along the assigned berth.

Advanced luggage screening processes are available, ensuring all baggage is thoroughly inspected for prohibited items and maintaining a safe and secure environment for passengers and crew members.

Travel light and stress-free with our baggage services. Short-term luggage storage is available at a fee and is exclusively available to cruise and ferry passengers for security reasons. Further information can be obtained from the main security gate or by contacting terminal@vallettacruiseport.com.

MARPOL-compliant services include waste reception, disposal, sewage treatment, and hazardous waste discharge. International standards ensure safe and environmentally friendly waste handling. Available upon request.

Metal detectors are available and strategically placed to detect any unauthorized metallic objects, providing an essential layer of security to safeguard passengers, crew, and port staff.

Onshore Power Supply service is available to enable vessels to connect to the port’s electrical grid, providing a reliable and eco-friendly power source while docked, reducing the need for onboard generators and minimizing emissions and noise pollution.

Forklift drivers assemble and drop gangways upon arrival of each vessel.

Assistance is provided for passengers with mobility issues, ensuring safe and comfortable transit to and from the ship gangways and the city. Services cater to all passengers, providing a seamless travel experience.

Latest technology and procedures are used in our passenger screening services, ensuring that all individuals embarking at the port are securely and efficiently screened.

Coordination and segregation of different services at the pier prevent cross flows and ensure passenger safety. Operational movements are carefully planned to provide a smooth and secure experience.

Supporting ships with the navigation of vessels, pilots act as advisors to the master of the vessel and experts on local waters and navigation. Mandatory service.

The Malta Police Force and Immigration within the precincts of Valletta Cruise Port provide regular security support, immigration control and assistance as required in line with national regulations.

Provisions supply services include food, water, medical supplies, and safety equipment are available upon request.

Towage services are available upon request to assist vessels as required.

Waste treatment services minimize environmental impact and comply with legislative requirements. Waste is managed effectively by authorized waste collectors. Available upon request.